Every person, place, or idea has a story. This one started in 2008 but took seven years to coalesce into the idea that became Xmetryx. In between, we weathered the financial crisis, several personal crises, and then had the good fortune to start over in one of the most dynamic cities in the world—Singapore.
As we reflected on our experiences as team members and team leaders within multinational corporations and tech start-ups, we recounted the joys of the few times that we were part of an extraordinary team, and the pain of being on too many mediocre or dysfunctional ones.
The inspiration for Team Relationship Management (TRM) emerged from our experiences, and the voices of the thousands of employees encountered through studies and doctoral research; formal and informal discussions; and direct conversations with hundreds of team leaders. We co-designed Xmetryx TRM software and The TRM Workshop with team leaders from around the world.
Our purpose is to give leaders the tools to craft extraordinary teams. In doing so, we help elevate the employee experience, creating positive energy that benefits the well-being of the people, their organization, and the communities in which they live.
As Xmetryx CTO, Elena is responsible for product design, technology, and security, leading the development team, and a hodgepodge of other things (like social media technology strategy, finance, customer support, etc.). She brings a blend of product design and software development talent, along with an unrelenting focus on execution excellence, to create an exceptional experience for Xmetryx TRM customers.
Elena began her career as employee number 16 at a software start-up, with responsibilities ranging from technical writing to operations. After the company’s acquisition by a Dutch multinational, she held various leadership roles focusing on both customer and technical areas of the business. Ultimately, Elena led the establishment of the Global Services organization, with responsibility for the experience of the company’s +10,000 customers. In addition, she led the design and development of the company’s first cloud-based product. Elena went on to co-found Inspiration Engine, a people analytics software start-up focused on creating better customer and employee experiences, and most recently Xmetryx.
With deep expertise in team science and team leader development — and an ability to inspire the best in those around him — Dr. Hurley has a passion for helping leaders craft extraordinary teams.
Jeb’s career journey began on new product innovation teams in Europe and Asia, followed by GM / VP and CEO roles at companies ranging from Fortune 500 to VC backed startups. Along the way, he found his inner-entrepreneur, co-founding three software start-ups. During his journey, Jeb experienced the uplifting power of being part of extraordinary teams, and too often the pain and suffering that comes with toxic bosses and dysfunctional relationships where trust is low, and people are disengaged.
Those painful experiences became Jeb’s source of energy and purpose. He did a deep dive into team science, connecting what behavioral science knows to what team leaders do while earning his doctorate in leadership. In parallel, Jeb spent nearly five-years walking in the shoes of today’s team leaders. Those experiences and the voices of team leaders and team members from around the world led to his co-founding Xmetryx and developing the TRM Workshop.
Jeb recently published his second book: Team Relationship Management: The Art of Crafting Extraordinary Teams. He regularly speaks and writes about team leadership and improving employee wellbeing, and has published over 50 articles on team leadership on his blog The ONE Habit. He is a Columnist and Featured Contributor for BIZCATALYST 360°.